"We shape our tools and, thereafter, our tools shape us." Making the right technology decisions at the start of your chatbot journey has a significant influence on what your chatbot's trajectory will be. Choose and shape your tools wisely. As later in the process those tools will shape and influence the way you plan, develop, scale your chatbot. Chatbot development tools and frameworks can be divided into three categories, roughly.

"We shape our tools and, thereafter, our tools shape us." Making astute technology decisions at the inception of your chatbot journey has a significant impact on what your chatbot's trajectory will be. Choose and shape your tools wisely. Because, later in the process those tools will shape and influence the way you plan, develop, scale your chatbot. Impediments are usually system or framework related.